Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,619 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,619 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Vaughn was very personable and helpful, resolved the issues within an hour.”

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Posted 6 months ago

Hi, thank you for the 5-star review. We're super glad Vaughn was able to help you with your tech issues. Thanks again!

Posted 6 months ago

“Good friendly comunication. Informative and professional.”

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Posted 6 months ago

Hi Debbie, we're glad you had a good experience with us. Thanks for the positive feedback!

Posted 6 months ago

“Anthony was very proficient and professional. Solved our issue in minutes.”

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Posted 6 months ago

Hi Luke, thank you for the 5-star review. We're super glad Anthony was able to solve your issue quickly. Thanks again!

Posted 6 months ago

“Excellent communication from first call and Jason's confirm call and text on morning of booking Arrived right on time Found him very knowledgeable and explain/answered my questions with patience and made sure I understood to best of my ability. Explained each step made me aware of charging time necessary Explained the subscription cost and benefits Very happy to request for Jason to return again Thank you Janine”

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Posted 6 months ago

Hi Janine, thanks for the 5-star review. We're glad Jason was able to communicate clearly with you throughout each part of the call-out process. We hope you feel more confident when using your tech in the future. We'll pass on your kind review to Jason. Thanks again!

Posted 6 months ago

“Impressive the team could send someone at reasonable cost, out to my 87yr old father as a computer help line while I am across the world !”

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Posted 6 months ago

Hi Peter, thank you for the 5-star review. We're super pleased our team was able to help your father and send a technician out to him. Thanks again!

Posted 6 months ago

“Excellent all round services sorted all of my laptop issues and questions, provided new printer and set up wi-Fi - arrived on time, fast, efficient, clear and easy to follow instructions, considerate and very courteous. Superb service highly recommend!”

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Posted 6 months ago

Hi Jean, thank you for the 5-star review. We're stoked that you had a great experience with our service and that our technician was able to help you with a variety of tech issues you were having. Thanks again!

Posted 6 months ago

“Helpful, polite and efficient. Didnt take long to install. Took rubbish away. Two really nice guys.”

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Posted 6 months ago

Hi, thank you for the 5-star review. We're glad you liked our technicians and that they were able to help you with your installation. Thanks again!

Posted 6 months ago

“Richard was prompt. Extremely helpful. Did not make me feel silly if I didn't quite understand something. Everything very well explained. Hopefully I'll remember the information given. I think a first for him using usb stick to do a Bernina sewing machine embroidery install!”

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Posted 6 months ago

Hi Anne, thank you for the 5-star review. We're stoked that you had a great experience with Richard and that he was able to clearly explain to you what he was doing. We'll pass on your kind message to him. Thanks again!

Posted 6 months ago

“Really excellent and professional service from Sashika. We found Geeks on Wheels super easy to deal with, friendly, and helpful. Wish we'd called them sooner- will definitely use them again.”

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Posted 6 months ago

Hi Fiona, really pleased to hear you had an excellent experience with Sashika. Thanks for the kind words and the 5-star review! We’ll be here whenever you need us again!

Posted 6 months ago

“Jose was a great help and explained exactly what we required.”

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Posted 6 months ago

Hi Lynette, super pleased that Jose was able to help you with your tech issues and explain what you needed. Thanks for the 5-star review!

Posted 6 months ago

“Great team and great technician s”

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Posted 6 months ago

Hi John, we're glad you had a great experience with our technicians. Thanks for the positive feedback!

Posted 6 months ago

“Excellent work with a very quick response time. JacobD was excellent”

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Posted 6 months ago

Hi Amanda, we're delighted that you had an excellent experience with our technician, Jacob. Thanks for the 5-star review!

Posted 6 months ago

“Excellent service, Knowledge and very helpful technicians.”

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Posted 6 months ago

Hi Jan, thank you for the 5-star review. We're glad you had a great experience with our technicians and that they were able to help you out. Thanks again!

Posted 6 months ago

“Josh was great explaining every thing which i did not understand but he did well”

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Posted 6 months ago

Hi Peter, really glad to hear Josh explained things clearly and did a great job. Thanks for the 5-star review!

Posted 6 months ago

“A little late arriving but Vaughn txt and phoned to advise. We explained our needs and Vaughn quickly and very competently sorted our issues. Couldn't wish for better service”

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Posted 6 months ago

Hi Barry, thank you for the 5-star review! We're sorry Vaughn was a little late, but we're super pleased he was able to sort out your issues quickly. Thanks again!

Posted 6 months ago

“Ryan visited today He has been amazing and out of Spark and other Technicians trying to sort our complexe issues he was the only one to fix the issues we had been waiting on spark for 6 weeks. Thanks to the very we are all set and it was all done at a very reasonable price I cant thank them enough”

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Posted 6 months ago

Hi Lovarie, thank you for the 5-star review. We're glad your issue has finally been resolved and that Ryan was able to help you out. Thanks again!

Posted 6 months ago

“Paikea was prompt, was professional in a friendly way. He answered all my questions in layman’s terms. Set up my new ASUS laptop without fuss, made a few recommendations and reconnected other devices-scanned and printer. No fuss. No bother. Was courteous and helpful.”

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Posted 6 months ago

Hi Kay, super pleased Paikea was able to answer any questions you had while setting up your new laptop and helping you with your other tech. We aim for our technicians to give you a personalised journey through advice and knowledge, and we're glad Paikea was able to do just that yesterday. We'll pass on your message to him. Thanks for the 5-star review!

Posted 6 months ago

“The Geek, Nate, who brought things back to 'normal' was very good at explaining what needed to be done and then doing it! He explained very clearly what he was doing and it was relief at what he achieved, and things are now normal! As a result I would willingly recommend Geeks on Wheels to anyone needing assistance. Edwin Eide”

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Posted 6 months ago

Hi Edwin, thanks for the 5-star review. We're glad Nate was able to help you get your tech back to normal and walk you through what he was doing. We hope this gives you more confidence with your tech. We'll pass on your message to Nate. Thanks again!

Posted 6 months ago

“Sorted out problem within the hour and so efficient, my one stop shop”

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Posted 6 months ago

Hi Tracey, we're glad our technician was able to solve your problem efficiently. Thanks for the 5-star review!

Posted 6 months ago

“Great communication, fast service and Ryan did a great job, explained things well and fixed the problems Well done!”

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Posted 6 months ago

Thank you for the awesome feedback! We're glad to hear Ryan was able to communicate clearly, explain everything well, and get things sorted for you. We’re thrilled you had a great experience! Thanks for the 5-star review!

Posted 6 months ago

Geeks on Wheels is rated 4.8 based on 7,619 reviews