Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,676 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick response and fixed problem fast. Thanks for the great service. David”

Helpful Report

Posted 6 months ago

Hi David, thank you for the 5-star review. We're super glad our technician was able to quickly come out and fix your issue! Thanks again!

Posted 6 months ago

“Job Number 475482: Josh did a follow up visit to resolve issues arising from the transfer from Microsoft Outlook Classic to Outlook New (i.e. the failure to transfer the Contacts List from Outlook Classic. I was pretty grumpy about an unsuccessful call to the Help Desk to get the issue dealt with via Any Desk. In the event, Josh was fantastically patient on his follow up visit. He communicated very clearly to this IT illiterate and took time to retrieve the "lost" Contacts List. I was impressed with his very professional and well-explained approach. Bob Hill”

Helpful Report

Posted 7 months ago

Hi Nita and Bob, thank you for the 5-star review. Sorry we couldn't get it resolved via the online help desk but we're thrilled Josh could patiently resolve the transfer issue and retrieve the Contacts List. We'll pass along your thanks. Thanks again!

Posted 6 months ago

“Very efficient at fixing the problem, reverting back to Outlook Classic, and was able to do a cleanup and check as well.”

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Posted 7 months ago

Hi Geraldine, thank you for the 5-star review. We're super pleased that our technician was able to help you revert your Outlook and do a cleanup & check too! Thanks again!

Posted 6 months ago

“Brilliant know-how, service & manner”

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Posted 7 months ago

Hi, thank you for the 5-star review. We're glad that you had a great experience with our service! Thanks again!

Posted 6 months ago

“Great customer service as always from Stephen F Thank you”

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Posted 7 months ago

Hi Kim, thank you for the 5-star review! We're glad that Stephen could help you with your tech troubles! Thanks again!

Posted 6 months ago

“Ryan was excellent”

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Posted 7 months ago

Hi John, thank you for the 5-star review. We're super pleased you had a great experience with Ryan! Thanks again!

Posted 6 months ago

“Love the service you provide 💟 Nate attended yesterday and successfully resolved my issue. Data from HP Laptop was successfully moved into MacBook Geeks on wheels you are awesome 🙌”

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Posted 7 months ago

Hi Alexandra, thank you for the 5-star review! We're stoked that Nate was able to move your data from your old laptop into your new one! Thanks for the kind words!

Posted 6 months ago

“Angus was punctual, friendly and obviously very competent. I appreciated his manner and skills in sorting my issues.”

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Posted 7 months ago

Hi Ron, thank you for the 5-star review. We're super glad that you liked Angus and that he was able to sort out your problem! We'll pass on your kind words to him. Thanks again!

Posted 7 months ago

“I had tried (almost) everything - well, everything in my repertoire - and had gotten nowhere. Nate methodically went through the problem and worked his way to a successful solution. Great relief! Thanks Nate!”

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Posted 7 months ago

Hi Paul, thank you for the 5-star review. We're stoked that Nate was able to problem-solve and fix your issue! We'll pass on your thanks to Nate. Thanks again!

Posted 7 months ago

“Very effective and professional team.”

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Posted 7 months ago

Hi Daria, thank you for the 5-star review. We're thrilled you had a great experience with our team! Thanks again!

Posted 7 months ago

“Job well done. Confident and helped get through all the necessary steps without fuss.”

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Posted 7 months ago

Hi, thank you for the 5-star review. We're glad that our technician was able to help you with your tech troubles! Thanks again!

Posted 7 months ago

“Friendly & competent explained everything thoroughly. Very pleased with service provided.”

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Posted 7 months ago

Hi Kay, thank you for the 5-star review. We're super pleased that you had a great experience with our technician and service! Thanks again!

Posted 7 months ago

“He fixed my computer's connection fastly and helps with another equipments I appreciated”

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Posted 7 months ago

Hi Lidya, thank you for the 5-star review. We're stoked that our technician could help you with your tech troubles! Thanks again

Posted 7 months ago

“Service excellent.”

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Posted 7 months ago

Hi Geoff, thank you for the 5-star review. We're super pleased you had a great experience with our service! Thanks again!

Posted 7 months ago

“They were easy to contact, came when they said they would and did what could be done. Josh was very helpful and clearly explained what he was doing, why and what I need to do going forward”

Helpful Report

Posted 7 months ago

Hi Jan, thank you for the 5-star review. We're super glad that Josh was able to come and help you with your tech troubles! We're stoked he was able to explain what he was doing clearly. We hope this makes you feel more confident with your tech! Thanks again!

Posted 7 months ago

“Great service thanks Geeks. Referred to you on Tuesday, you visited on Wednesday and had things sorted out promptly. Thanks Matt.”

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Posted 7 months ago

Hi Peter, thanks for the 5-star review. We're stoked that Matt was able to help you out promptly. Thanks again!

Posted 7 months ago

“RyanD answered all my questions and carried out any task I asked to be done. A very pleasant person with an excellent knowledge of IT.”

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Posted 7 months ago

Hi Wendy, thank you for the 5-star review. We're super pleased that Ryan was able to help you out and answer your questions! We'll pass on your message to him. Thanks again!

Posted 7 months ago

“I have asked Geeks to sort out Tv and computer problems over the last few years. Always a good outcome, the chaps are easy to work with and very patient with this silly old fool.”

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Posted 7 months ago

Hi Mike, thank you for the 5-star review. We're glad that our technicians have been of great help to you over the years! Thanks again!

Posted 7 months ago

“Prompt service given and good help with the upgrade of our system. There were some things linked to our e-mail change over that could not be done at the time but we had some help from friends so did not need a follow up and one issue was also done via remote help. We would book Hershal again - we are very happy with our new updated system. Thanks Geeks on wheels”

Helpful Report

Posted 7 months ago

Hi Nicky, thanks for the kind words. We’re glad Herschel could help with the upgrade and that you were happy with the service, including the remote assistance when needed. We’ll pass your thanks along. Thanks again!

Posted 7 months ago

“Ryan.Was friendly polite , and helped to alter my phone settings.I would recommend him in the future .”

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Posted 7 months ago

Hi Doreen, we're glad that Ryan was able to help you with your phone settings! Thanks for the positive feedback!

Posted 7 months ago

Geeks on Wheels is rated 4.8 based on 7,676 reviews