Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,826 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,826 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased service and Vivek. Jim”

Helpful Report

Posted 7 months ago

Hi Jim and Diane, thank you for the 5-star review! We're pleased that you're pleased and that Vivek could help you with your tech troubles! Thanks again!

Posted 6 months ago

“Prompt, friendly, knowledgeable service - thank you.”

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Posted 7 months ago

Hi, thank you for the 5-star review! We're glad you found our service prompt, friendly, and knowledgeable! Thanks again!

Posted 6 months ago

“Angus was excellent. He explained things clearly. Such a nice polite young man.”

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Posted 7 months ago

Hi Susanne, thank you for the 5-star review! We're stoked to hear that Angus was excellent, polite and able to fix your tech troubles! We hope that by explaining clearly, you feel more confident with your tech! Thanks again!

Posted 6 months ago

“Unfortunately, my issue was not resolved. After speaking with my internet provider about relocating my modem as suggested by the technician, she revealed that my modem simply needed a 'clear session' which she did on her end and remarkably improved my wifi service. She said that this coud have been identified by the technician, who might not have been able to reset from my end, but simpy unplugging the tplink booster for 15mins would have done the same. I now don't need to pay hundreds of dollars to relocate the modem, have good internet speed. I appreciate i need to pay for experts time and am happy to do so, but wasn't happy having to pay hundreds of dollars for no resolution.”

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Posted 7 months ago

“Ryan came to our house to determine why the external hard drive is not recognised by the brand new Sony TV and managed to cure the problem, so we thought at the time. Less than a week later the same problem reoccured. As a result of the on going problem, Geeks on Wheels advised I approach the retailer to submit a warrantee claim which is currently under action. I appreciate the service and response of the geeks on Wheels organisation and can recommend others to their services.”

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Posted 7 months ago

Hi Terry, thanks for sharing your experience. We’re glad Ryan could help initially and advise to submit a warranty claim! We hope that you can get your hard drive working with your TV soon! Thanks for the kind words!

Posted 6 months ago

“Absolutely superb service. Sam came within a few hours of my phone call, diagnosed what seemed to me a complex problem very quickly and fixed it on the spot. Everything was explained clearly so that even I could understand it. I couldn’t have asked for better.”

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Posted 7 months ago

Hi there, thank you for the 5-star review! We’re delighted to hear that Sam provided superb service, diagnosed the issue quickly, fixed it on the spot, and explained everything clearly. We hope that by explaining clearly, you feel more confident with your tech! We truly appreciate your kind words! Thanks again!

Posted 7 months ago

“Prompt efficient”

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Posted 7 months ago

Hi Susan, thank you for the 5-star review! We're glad that you found our service prompt and efficient, and that we were able to help you with your tech troubles! Thanks again!

Posted 7 months ago

“Weonsuk’s analysis of my phone after being hacked and restoration of its protection levels was truly professional.”

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Posted 7 months ago

Hi Anna, thank you for the 5-star review! We're stoked that Weonsuk was able to analyse and restore your phone's security after it was hacked! Thanks again!

Posted 7 months ago

“So quick to respond, SAm spent time diagnosing my problems, updated my machine and offered suggestions, teaching and improvements. You get what you pay for.”

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Posted 7 months ago

Hi Hugh, thank you for the 5-star review! We're thrilled that you had such a great experience with our service and Sam! We're glad he was able to diagnose your problems, update your machine, and offer suggestions and teachings! We hope this makes you feel more confident with your tech! Thanks again!

Posted 7 months ago

“I found they the technician was very knowledgeable and soon got all the programmes sorted”

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Posted 7 months ago

Hi Mervyn, thanks for the 5-star review! We're glad that you found our technician knowledgeable and that they were able to get all your programmes sorted for you! Thanks again!

Posted 7 months ago

“Great service once again, Anthony was so helpful and explained everything clearly to me. Will definitely be a return customer.”

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Posted 7 months ago

Hi, thank you for the 5-star review! We're stoked that Anthony was able to help you with your tech troubles and explain everything clearly! We hope this gives you more confidence with your tech! Thanks for the kind words and continued support!

Posted 7 months ago

“Ryan was so understanding and patient with my very limited knowledge of computers and made sure before he left I could access all the things I needed. I am very grateful because I am in the middle of study and taking church services and enjoying zoom calls with my brothers in England and Auckland. Apart from the things I have come to rely on like internet banking and e mails.”

Helpful Report

Posted 7 months ago

Hi Maureen, thank you for the 5-star review! We're pleased that Ryan was able to help you with your tech troubles and make sure you were good to go on your own, so you can access everything you need! We hope you enjoy your studies, church services and calls with your brothers! Thanks again!

Posted 7 months ago

“Weonsuk was lovely to work with- informative, knowledgeable, charming manner, very considerate. He is a credit & an asset to your company.”

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Posted 7 months ago

Hi Jennifer, thank you for the 5-star review! We're thrilled that you enjoyed having Weonsuk around to fix your tech troubles and that you found him informative, knowledgeable, charming, and very considerate! Thanks for the kind words!

Posted 7 months ago

“Excellent service as always”

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Posted 7 months ago

Hi Linda, thank you for the 5-star review! We're pleased that our technician was able to help you with your tech troubles! Thanks for the kind words!

Posted 7 months ago

“Great experience! We were sent texts to remind us of our appointment and the estimated arrival time of Herschel, who was able to diagnose the issue with our security camera and offer solutions. Very happy to recommend Geeks on Wheels to others in Hawkes Bay.”

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Posted 7 months ago

Hi there, thank you for the 5-star review! We're stoked that Herschel was able to diagnose the issue with your security camera and offer solutions! We're also glad you liked the text reminders we sent and found them helpful! Thanks again!

Posted 7 months ago

“Excellent advice on current and future servuces and we now have great functionality”

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Posted 7 months ago

Hi Christine, thank you for the 5-star review! We're glad that our technician gave you excellent advice and that you now have great functionality with your tech! Thanks again!

Posted 7 months ago

“Always very helpful”

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Posted 7 months ago

Hi Rod and Sandy, thank you for the 5-star review! We're glad we were able to help you with your tech troubles! Thanks again!

Posted 7 months ago

“Efficient delievery and install of new monitor. Also a quick tidy up of home desktop computer.”

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Posted 7 months ago

Hi Kylie, thank you for the 5-star review! We're pleased that our technician was able to efficiently deliver and install your new monitor, along with tidying up your desktop, too! Thanks again!

Posted 7 months ago

“pleasant helpful and understood”

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Posted 7 months ago

Hi Jane, we're glad that our technician was able to help you with your tech troubles and that he was pleasant and easy to understand! Thanks for the positive feedback!

Posted 7 months ago

“Arrived promptly, friendly and helpful service and advice.”

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Posted 7 months ago

Hi Wendy, thank you for the 5-star review! We're thrilled that our technician arrived promptly, was friendly, fixed your tech troubles and gave some advice too! Thanks for the kind words!

Posted 7 months ago

Geeks on Wheels is rated 4.8 based on 7,826 reviews