Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,194 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,194 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service”

Helpful Report

Posted 3 months ago

Hello thank you for your 5-star review, it's great to hear you found our service great! We're just a call away should you need tech help in the future. Thanks again!

Posted 3 months ago

“Anuj was extremely knowledgeable on all aspects of the installation of our new Asus computer. Our questions were answered and addressed promptly. Anuj presented himself well and polite throughout our conversations.All was as quoted by Geeks on Wheels, well done.”

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Posted 3 months ago

Hi Allen and Sheryl, thank you for your 5-star review! It's great to hear our technician Anuj was polite, timely and overall accommodating to your tech needs. Enjoy your brand new ASUS computer! Thanks again for taking the time to share your feedback, we appreciate it.

Posted 3 months ago

“We are delighted with our new computer. Vaughan installed it today along with a new printer. He explained each stage to us and help us familirise ourselves with the tools we will be using. Everything worked perfectly and we felt very convident once we were using the new frames and tools. We thoroughly recommend him as he is excellent and very patient.”

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Posted 3 months ago

Hi Rod and Chris! Thank you kindly for your 5-star review! It's so great to to hear our technician Vaughan not only set up your new computer and printer, but also patiently explained the process so you felt more confident with your tech going forward. Thanks again for taking the time to share your thoughts, we appreciate it!

Posted 3 months ago

“BRANDON was exceptional, answered all my queries. Nice and patient.”

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Posted 3 months ago

Hi Merilyn! Thank you for your 5-star review! It's so great to hear our technician Brandon was accommodating to your tech needs and overall, provided an exceptional service. We're just a call away should you need tech help in the future. Thanks again for your kind words, we appreciate it!

Posted 3 months ago

“Service was quick, efficient & told us what we needed to know.”

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Posted 3 months ago

Thanks for the 4-star review! Great to hear that you found the service quick and efficient and that we were able to help out! Thanks again.

Posted 3 months ago

“Anuj was prompt, polite, patient and extremely helpful. He got through a lot in a short time. Very much appreciated!”

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Posted 3 months ago

Hi Cath, thank you for the 5-star rating and kind review of Anuj and his recent visit. Those are all great qualities we love to see our technicians display, and we'll be sure to pass on your feedback. Thanks again!

Posted 3 months ago

“Angus installed our new computer on 3rd July. He provided absolutely first class service. He is knowledgeable, efficient and very willing to go the extra mile. We are delighted with the outcome. Thank you to Geeks on Wheels and to Angus.”

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Posted 3 months ago

Hi Paul and Ruth! Thanks so much for the wonderful feedback and 5-star review! We’re happy to hear our technician Angus delivered first-class service and that you're happy with the new computer setup. Thanks again from all of us at Geeks on Wheels!

Posted 3 months ago

“superb service”

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Posted 3 months ago

Hi Jan! Thank you so much for your 5-star review! It's great to hear you found our service superb! We're just a call away should you need more tech help in the future. Thanks again!

Posted 3 months ago

“Satisfied with assessment”

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Posted 4 months ago

Hi Brendon! Thank you for your 5-star review! It's great to hear you are happy with the outcome of our visit. Thanks again for taking the time to share your feedback.

Posted 3 months ago

“I am delighted with the service offered by Geeks on Wheels- from the initial fixing of a small problem with my old computer to the advice etc for condidering a replacement, to the ordering and installation of the new computer. Aman was so helpful , considerate and patient - I confess to being somewhat technically challenged !!! Wonderful service.”

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Posted 4 months ago

Hi Anne! Thank you so much for the lovely feedback and 5-star review! We're really glad our technician Amandeep was able to support you every step of the way, from the small fix to helping you get set up with a new computer. No need to worry about not being super confident with technology! That’s exactly what we’re here for! All the best with your new setup. Thanks again!

Posted 3 months ago

“We had a problem with one of our receipt printers and Heath from the local branch was assigned the job. Heath was very efficient and fixed the problem pretty quickly. As we had time left on our 1 hour appoitment we negotiated a price to install MalwareBytes on all of our relevant computers while he was there - we even received a reabte on our previously installed virus protection as a bonus. Heath was professional & thorough and I have asked for him to send me details of a business-wide contract for hardware/software support due to the impression he made.”

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Posted 4 months ago

Hi Shane! Thanks so much for your 5-star review! We're glad to hear our technician Heath was able to quickly resolve the printer issue and make the most of the rest of your appointment time. It’s great Heath got you set up with a reliable anti-virus too! We look forward to continuing to support you and your business in the future! Thanks again.

Posted 3 months ago

“5 out of 5 stars. Easy & straightfoward, with easy to understand explanations to questions. Friendly & helpful. Highly recomended. Huge Thanks”

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Posted 4 months ago

Hello! Thank you for the 5-star rating! We're so glad you found our service easy, straightforward, and helpful. And, that our explanations made sense (we know tech talk can get a bit much sometimes!). We really appreciate the recommendation and your kind words. Thanks again!

Posted 3 months ago

“I am really impressed with the service from Geeks on Wheels. Communication and efficiency were exemplary and the tech was kind and extremely helpful. Highly recommend them.”

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Posted 4 months ago

Hi Kim! Thanks so much for your 5-star review! We’re happy to hear you were impressed with our communication, efficiency, and that your technician was kind and helpful... That’s exactly what we aim for! We really appreciate the recommendation and look forward to helping you again whenever you need us!

Posted 3 months ago

“Thank you to the staff at Geeks on Wheels for your excellent customer service. A special commendation to Justin for his skill and knowledge of computers and for his willingness to share this his customers on site. Thank you to the staff on the "Anydesk" quick enquiry situations for your willingness to listen and to seek positive solutions to computer software problems. Much appreciated. signed Dennis Blank.”

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Posted 4 months ago

Hi Dennis! Thank you so much for your kind words and 5-star review! We're glad to hear you had a great experience with our team, both onsite and through our remote support. We really appreciate you taking the time to share this, and we're always here when you need a hand with your tech. Thanks again!

Posted 3 months ago

“I was very happy with the service. They arrived when they said they and Angus was friendly and fixed everything I wanted and explained it so Icould understand.”

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Posted 4 months ago

Thanks for the 5-star review Andrew, great to hear Angus was able to fix everything and get you back up to speed!

Posted 4 months ago

“Cynthia and I were very pleased with the work that Sashika did for us today. He sorted out the many problems we were having in a very professional manner, while explaining what and why he was doing something, in a way that was easily understood. A very personable person.”

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Posted 4 months ago

Hi Cynthia & Mike, thank you for the great review of Sashika's recent visit. Great to hear he was able to get through your list of tech troubles, whilst showcasing some of the qualities we love to see in our technicians. We'll make sure to pass on your feedback, and thanks once again!

Posted 4 months ago

“Chance was a delight. Arrived punctually. Sorted our technology in a calm, professional and respectful manner. He explained what he was doing and was very patient as we were installing and changing our systems. Nothing was a bother to him - he incorporated our additions and changes (of mind sometimes) with aplomb! Would ask for Chance by name next time we have to use the Geeks on Wheels (Let's hope thats not too soon:)”

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Posted 4 months ago

Hi Wendy, thanks for the lovely 5-star review of Chance's recent visit. It's great to hear such lovely feedback, and we will be sure to pass on your kind words.

Posted 4 months ago

“Heath is a very personable and capable young man who completely addressed my requirements to my highest satisfaction , once I explained to him clearly what my requirements were. I wish him and Geeks on wheels the best , going forward. Thank you Chula RajapaksE MNZM”

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Posted 4 months ago

Hi Chula! Thank you for your review, we are happy to hear that you had a great experience with Heath.

Posted 4 months ago

“Angus was very polite and professional. He solved problems effectively and talked us through the process he took. Thanks Angus, onya mate.”

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Posted 4 months ago

Hi Floyd, thank you for your 5-star review! We're so glad to hear that our technician Angus was not only polite, professional, and efficient, but also took the time to walk you through the process, leaving you feeling more confident with your tech moving forward.Thanks again for taking the time to share your feedback, we appreciate it!

Posted 4 months ago

“aaron was nice and new his stuff .however the compance of the first contact were slow to get back to me . they new i needed the laptop but only gave a time of beetween 12 & 5 who sits around all day waiting . after getting my own laptop they still charged over $700 for what i saw 2hrs work so very exspencive will probably look els where next time .”

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Posted 4 months ago

Geeks on Wheels is rated 4.8 based on 7,194 reviews