Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,192 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,192 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just had Sam here today. Lovely guy. So helpful because he asked good questions to see how we used our computers and using that information tailored the layout of things to match. Thanks Sam”

Helpful Report

Posted 3 months ago

Hello! Thanks so much for your thoughtful 5-star review! We're glad to hear our technician Sam took the time to understand how you use your computers and tailored everything to suit. We appreciate you taking the time to share your feedback. Thanks again!

Posted 3 months ago

“The tecnician on both visits has been friendly and efficient so I am very happy with the results on cleaning my devices Alison Wesley”

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Posted 3 months ago

Hi Alison! Thanks for your lovely feedback and 5-star review! We're so pleased to hear that your technician was friendly and efficient on both visits, and that you're happy with how your devices are looking. Thanks again!

Posted 3 months ago

“Having used Geeks for many years have found them very good to deal with even after a few issues they were vey good and Loftus a real gentleman.”

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Posted 3 months ago

Hi Maureen! Thanks so much for your kind words and continued support over the years! We're really glad to hear that even when a few bumps came up, the team was able to make things right. It’s also great to hear that Loftus, the newest member of our Tauranga team, delivered excellent service with a professional and courteous approach. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 3 months ago

“Such a pleasant efficient young man and very helpful!👏👏👌😊Thankyou Chance it was pleasant to have you helping us out!”

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Posted 3 months ago

Hi Carol! Thank you kindly for your 5-star review! We’re so glad to hear our technician Chance was able to help out and that he was dedicated to providing an excellent experience for you! We'll be sure to pass on your thanks. We appreciate you taking the time to share you feedback, thanks again!

Posted 3 months ago

“We had a major problem with our computer which Ashvin and one of his colleagues spent considerable time to fix. their dedication and perseverance is greatly appreciated.”

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Posted 3 months ago

Hi Brian! Thank you so much for your kind words and 5-star review! We're really glad our technician Ashvin and the team were able to help get things sorted with your computer. As we've found from experience, technology often requires some patience and perseverance so it's great to hear Ashvin was dedicated to seeing it through. Thanks again for sharing your feedback, we appreciate it!

Posted 3 months ago

“Have had numerous experiences with Dean Rowland and couldn't recommend him highly enough. Fantastic service and I'll use Dean for all my electronic needs in the future.”

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Posted 3 months ago

Hi Nick! Thanks so much for the kind words and 5-star review! Dean will be stoked to hear this, so we'll definitely pass it on. We're chuffed to have him on the team, and we're so glad you've had such great experiences. We'll be here whenever you need us! Thanks again.

Posted 3 months ago

“We had some hiccups, with the first appointment due to a misreading of the correspondence by the Geek's controller. But we tried again a week later and this time worked out well. Our man was pretty prompt (traffic in Akl is hideous at that time of the morning), called me when he was 10 minutes away, and was pleasant on arrival. He got to work rapidly and solved the first issue in pretty good time. He then solved a second issue as well and left me a very happy customer. I would have ranked them 5 stars except for the initial muck up which was definitely not mine. I would certainly use them again should the need arise.”

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Posted 3 months ago

Hi Paul! Thanks so much for your honest and kind review! We're really glad to hear that things went smoothly the second time around and that our technician was able to sort both issues for you. We also appreciate your patience with the initial mix-up. Great to hear you’d use us again, and we’ll be sure to aim for a full five-star experience next time! Thanks again.

Posted 3 months ago

“Excellent service. Angus remembered what he had done last time. He answered all my questions. I paid him on the spot.”

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Posted 3 months ago

Hi Bee! Thanks for the great 5-star review! We're so glad to hear our technician Angus was helpful and remembered your previous visit. That's the kind of service we aim for. Thanks again!

Posted 3 months ago

“Very pleased with the work, explanations and outcome. a) arrived on time b) summed up the situation c) worked steadily and thouroughly d) left exactly on the hour - job done”

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Posted 3 months ago

Hi Alastair! Thank you for your 5-star review and kind words! We're so happy to hear you are pleased with our service and that everything went smoothly from start to finish. We're just a call away should you need tech help in the future. Thanks again!

Posted 3 months ago

“I find Vivek helpful and approachable.”

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Posted 3 months ago

Hi Richard! Thanks for your feedback and 5-star review! We're glad to hear our technician Vivek made a great impression! Helpful and approachable is exactly what we aim for! Thanks again for your sharing your kind words, we appreciate it!

Posted 3 months ago

“Lee was great explained every thing as he went pc going really good thanks Ron”

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Posted 3 months ago

Hi Ron! Thank you for your 5-star review! We're so pleased to hear your PC's running well and that Lee took the time to walk you through everything. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 3 months ago

“So much to know and be aware of when you upgrade and buy a new device. Geeks give me piece of mind by sorting out my issues with me in an extremely helpful way.”

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Posted 3 months ago

Hi Merilyn! Thanks for the kind words and 5-star review! Upgrading can definitely feel overwhelming, so we're really glad we could give you peace of mind and help make the process smoother. Always here if you need us! Thanks again.

Posted 3 months ago

“Excellent service from Brandon. Very patient and good at simplifying access and navigating around use of devices.”

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Posted 3 months ago

Hi Jacqueline! Thank you for your 5-star review! We're so glad you found our service excellent, with many thanks to our awesome technician Brandon. It's great that he was able to make things easier to understand and navigate. Thank you for taking the time to share your feedback, we appreciate it!

Posted 3 months ago

“Rob C provided excellent service. He walked me through the various steps he was taking. He was very efficient and effective. We previously had 3 different IT people try to increase the speed of our wifi and to eliminate problems printing. After spending over $600, there was little improvement. Rob, increased the speed substantially and eliminated the problems we were having with our printer. I would highly recommend Rob for any IT issues you may have.”

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Posted 3 months ago

Hi Lynn, we are stoked that you eventually found us and Rob and even more stoked he was able to get your wi-fi up to speed and solve your printer problems. Thank you for taking the time to leave us such a great review and we will be sure to pass on your kind words to Rob.

Posted 3 months ago

“Hershell...outstanding service, advice, and knowledge! Certainly recommend him in the future.”

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Posted 3 months ago

Hi Peter, thanks for the 5-star review of Herschel's recent visit. We'll be sure to pass on your kind feedback and are happy to have your recommendation.

Posted 3 months ago

“Great service by Herschel Singlee as I have no idea about computers Herschel set my computer up for me and our new one as well . Very friendly”

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Posted 3 months ago

Hi Barry, thank you for taking the time to leave us a lovely 5-star review and thank you for giving our service a go. We will be sure to pass on your feedback to Herschel and hope to assist in the future should you require. Thanks again!

Posted 3 months ago

“Angus the Geek Technician who came yesterday was great. Personable, friendly, confident and really knowledgeable. All of our issues have been resolved. He didn't make us spend any money we didn't need to even though he could have.”

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Posted 3 months ago

Hi Gabrielle! Thanks so much for the kind words and 5-star review! We're very chuffed to hear our technician Angus took such great care of you. Friendly, knowledgeable, and looking out for your best interests. We'll be sure to pass this on to him! Thanks again.

Posted 3 months ago

“Excellent efficient service. No upselling, but did discuss options.”

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Posted 3 months ago

Hi Michelle! Thanks for the great feedback and 5-star review! We're glad you appreciated the efficient service and honest advice! We're just a call away should you need tech help in the future. Thanks again.

Posted 3 months ago

“Once again Vivek was brilliant. So helpful and a very nice, pleasant tech. Thank you heaps!!”

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Posted 3 months ago

Hi Barbara! Thank you for your 5-star review! We're happy to hear our technician Vivek impressed you with his service, yet again! Thank you kindly for taking the time to share your feedback, we appreciate it.

Posted 3 months ago

“I am really happy with Daniel as he is the best communicator I have had.”

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Posted 3 months ago

Hi Kahukore! Thank you for your 5-star review! It's great to hear our technician Daniel was able to communicate well and ultimately get your tech sorted! It's not only important to us that "We Fix Your Tech!" but that we also leave you feeling more confident with it once we leave! Sounds like Daniel did just that so we'll be sure to pass on your thanks! Thanks again!

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 7,192 reviews