Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,908 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,908 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THANK YOU so much Jarod, older folks find it challenging so grateful for his advice. Thanks. Jan L”

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Posted 2 months ago

You're very welcome, Jan! We're so glad our technician Jared could provide helpful advice. Tech can be tricky, but we're always here to make it easier for you. Don't hesitate to reach out anytime! Thanks again!

Posted 2 months ago

“Excellent, efficient service. Would recommend.”

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Posted 2 months ago

Hi Liz, thank you for your 5-star review! We're so pleased to hear you found our service excellent and efficient. Thank you kindly for your recommendation.

Posted 2 months ago

“Donovan was with us for only about an hour but checked our two computers carefully and offered a number of extremely useful tips to both my partner and me.”

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Posted 2 months ago

Hi Don! Thanks for your 5-star review! We're glad our technician Donovan could provide such helpful tips in a short time. If you ever need more tech advice, we’re always happy to help! Thanks again.

Posted 2 months ago

“Excellent friendly, knowledgeable, efficient service with concise, easy to understand dialogue. Everything that we wanted done was completed with great clarity and enthusiasm. Excellent service”

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Posted 2 months ago

Hi Allan! Thank you for the fantastic feedback and 5-star review! We're so glad we could make everything clear and easy for you. If you ever need more tech help, we're always happy to assist! Thanks again.

Posted 2 months ago

“The service provided was excellent. The technician was knowledgeable, professional and helpful.”

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Posted 2 months ago

Hello! Thanks for your kind words and 5-star review! We're so glad to hear you had a great experience. Thanks again!

Posted 2 months ago

“I would have to say all the staff I dealt with on the phone were so lovely to deal with - polite, patient and very helpful (4 calls altogether - Cristoff, Ginny and 1 other young lady). Jacob, the tech who I had two appointments at home, was also lovely to deal with, he was efficient, answered my questions in a patient way. A very nice young man. He was able to sort both of my issues and that makes an older lady very happy! Thank you so much 'Geeks' ! 🙂”

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Posted 2 months ago

Hi Karen! Thank you so much for your kind words and 5-star review! We’re so glad to hear that Christoph, Ginny, and the team made your experience a great one, and that Jacob was able to sort everything out for you. We’ll be sure to pass along your feedback—they’ll be happy to know they made your day a little easier. If you ever need us again, we’re just a call away!

Posted 2 months ago

“Carlos was a superb representative for GoW. He is the best Mac tech you have ever sent me. Ten out of ten.”

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Posted 2 months ago

Hello! Wow, what an amazing compliment! Thank you for your kind words and 5-star review—we’ll be sure to pass it on to our technician Carlos. We’re so glad he could provide top-notch support, and if you ever need help again, we’ll be here! Thanks again.

Posted 2 months ago

“The service was excellent by Chance, his knowledge was also excellent.”

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Posted 2 months ago

Hi Daryan! Thank you for your feedback and 5-star review! We're so glad to hear that Chance provided excellent service and shared his expertise. Thanks again.

Posted 2 months ago

“The person who attended lacked the necessary expertise - he had to phone for advice numerous times, took a great deal of time, and, while he sorted out some issues he created new issues. This was a very expensive waste of time. We will not trust Geeks on Wheels again and would not use them again”

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Posted 2 months ago

Hi Christine, Thank you for taking the time to share your experience with us, and I'm truly sorry to hear that our technician did not meet your expectations. We aim to provide high-quality service and apologise that in this case, we missed the mark! We understand that it can be frustrating when issues are unresolved, especially when new problems arise. We take your feedback seriously and if you're open to it, we’d like a chance to make things right. We will reach out to you today to discuss having a senior technician come to review the work completed and address any remaining issues. Your trust is important to us, and we hope to restore your confidence in our services. Best regards! Andy from Geeks On Wheels

Posted 2 months ago

“Very happy with the friendly service! Great knowledge and patience, thank you for yoir help, highly recommended”

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Posted 2 months ago

Hi William! Thank you for your kind words! We're so glad you had a great experience with our friendly and knowledgeable team. Really appreciate the recommendation! Thanks again.

Posted 2 months ago

“Angus was very knowledgeable and provided great service”

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Posted 2 months ago

Hi Rod and Sandy! Thanks for your feedback and 5-star review! We're glad to hear that our technician Angus provided great service and shared his expertise. Thanks again.

Posted 2 months ago

“Chance was a delight to have in our home and very helpful with the main issue on my ASUS Lap Top. Chance also assisted in downloading What's App and explaining how to use it.”

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Posted 2 months ago

Hello! Thank you for your kind words and 5-star review! We're so glad to hear that Chance was a delight to have in your home and could help with both your laptop and WhatsApp setup. We’ll be sure to pass along your lovely feedback!

Posted 2 months ago

“Excellent service sorted the problem efficiently leaving me stress free. Money well spent, so worth it.”

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Posted 2 months ago

Hi Janice! Thank you for your wonderful feedback and 5-star review! We're so glad we could sort everything out efficiently and take the stress off your plate. Appreciate your support! Thanks again.

Posted 2 months ago

“Vivek is so so lovely, he is sharp and fast, reasuring and friendly and kind. He does his total best for you as fast as he can. I think you are very lucky to have such a nice guy in your company and good at his job So thank you very much”

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Posted 2 months ago

Hi Margaret! Thank you so much for your kind words and 5-star review! We're so glad to hear that our technician Vivek provided such a great experience—he really is fantastic at what he does. We’re lucky to have him on the team, and we’ll be sure to pass along your lovely feedback. Thanks again!

Posted 2 months ago

“Very impressed with the service, the tech was very helpful and pleasant to deal with. Excellent”

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Posted 2 months ago

Hi Chris! Thanks for your kind words and 5-star review! We're so glad you had a great experience. Providing helpful and friendly service is what we’re all about! Thanks again.

Posted 2 months ago

“Making the booking by phone was easy. :-) Vivek arrived and answered/fixed all my querries and explained the fixes in detail. Nothing was a problem and I am very satisified with his visit.”

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Posted 2 months ago

Hi Colin! We're glad to hear booking was a breeze! We’ll be sure to pass your kind words on to Vivek—he’ll be happy to know his explanations and fixes were helpful. Thanks for your 5-star review and for choosing us!

Posted 2 months ago

“Anuj managed to restore my emails after others had tried and given up- he has great knowledge and persistence - I’m very grateful for his help”

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Posted 2 months ago

Hi Colleen, thank you for your 5-star review! We're so glad to hear that Anuj's expertise and persistence made a difference. We appreciate you sharing your experience! Thanks again.

Posted 2 months ago

“Always helpful,good at explaining things to a grey haired techno phobe.”

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Posted 2 months ago

Hi Helen! Thank you for your review. We’re always happy to help and make tech a little less daunting! Thanks again.

Posted 2 months ago

“Extremely efficient technician”

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Posted 3 months ago

Hi Margaret! Thanks for your kind words and 5-star review! We’re glad to hear our technician could efficiently help with your tech issues. Thanks again.

Posted 2 months ago

“I found Angus a very professional young man. He helped me to get my Mac Book back up and running. He gave me some very helpful information to use on my computer. I had great service from Angus.. of Geeks on Wheels.”

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Posted 3 months ago

Hi Rosie! Thanks for your 5-star review! We're glad our technician Angus could get your MacBook back up and running and share some helpful tips along the way. If you ever need more help, we’re just a call away. Thanks again.

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 6,908 reviews