Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,903 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anuj from Geeks on Wheels was highly professional. Explained everything very clearly to us, and what needed to be done was done in a timely manner. We highly reccomend the services of Geeks on Wheels.”

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Posted 1 month ago

Hello! Thanks so much for your wonderful feedback and 5-star review! We're really glad our technician Anuj was able to help and that everything was explained clearly and sorted in good time. We appreciate your recommendation! Thanks again.

Posted 1 month ago

“On time - great IT knowledge - very impressed”

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Posted 2 months ago

Hi Tony, thank you for your kind words and 5-star review. We're pleased to hear you found our service timely and knowledgable! We're just a call away should you need anymore tech help! Thanks again.

Posted 1 month ago

“Sam was helpful in explaining what needed to be done.”

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Posted 2 months ago

Hi Diane, thank you for your 5-star review! We're chuffed to hear our technician sam was so accommodating with your needs! Thanks again for your feedback.

Posted 1 month ago

“Great service.”

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Posted 2 months ago

Hi Barbara! Thank you for your 5-star review! We're pleased to hear you find our service great. Thanks for sharing your feedback!

Posted 1 month ago

“Dear Geeks on Wheels. I just want to thank Sashika for all the effor he went to to sure I got up to date equipment. He even went out of his way to help me get fibre. He is helpful and went out of his way to explain things to me. Thank you Geeks on Wheels for swapping the large monitor for the smaller one. This was really appreciated. I would recommend Sashika to others for his great approach to the job.”

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Posted 2 months ago

Hi Eileen! Thank you so much for your lovely feedback and 5-star review! We're so glad our technician Sashika was able to help with your setup and even assist with getting fibre sorted. We always aim to go the extra mile, so it’s great to hear you felt well looked after! Thanks again!

Posted 1 month ago

“technician was very polite and efficient and well turned out”

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Posted 2 months ago

Hi Terry! Thanks so much for your 5-star review! We're so pleased to hear our technician was polite, efficient, and well presented. We really appreciate you taking the time to share your experience with us, thanks again!

Posted 1 month ago

“Great job done on setting up my new printer. Very professional and explained everything well.”

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Posted 2 months ago

Hi Wendy! Thank you for your 5-star review! We're glad to hear you found our service professional and accommodating. Enjoy your new printer set up! Thanks again for your kind words.

Posted 1 month ago

“Delighted with the very efficient process and results. Many thanks.”

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Posted 2 months ago

Hi Robert! Thank you for your 5-star review! We're so pleased to hear you were delighted with both the process and the outcome of our visit! Thanks again for your kind words.

Posted 1 month ago

“Much appreciated assistance from JustinA with issues relating to new email and Microsoft program.”

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Posted 2 months ago

Hello! Thanks for your 5-star review! We're chuffed to hear our technician Justin was able to help with your email and Microsoft issues. Thanks again for your kind words.

Posted 2 months ago

“Booking process and follow up comms great . Didn’t appreciate a tech turning up constantly sniffing….. and then as he had to re set a router asked to use my laptop! Surely a mechanic doesn’t turn up without his tools. Needless to say I won’t be returning to pay someone to use my equipment .”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for your feedback. I’m glad to hear that the booking process and follow-up communication met your expectations. However, I sincerely apologise for the discomfort you experienced with our technician's sniffles and for the inconvenience of having to use your laptop. We strive to ensure our technicians are fully equipped for every job. Our technician was equipped with his iPad, which should have been sufficient to connect to your WiFi and set up your router, so using your laptop on this occasion could have been avoided. Your feedback is important, and we will address these issues to improve our service. We hope you might consider us again in the future for a better experience.

Posted 2 months ago

“Very satisfied with the work carried out on my WiFi upgrade and PC maintenance by Sashika today. He was very helpful and explained everything he was doing. Gave me good advice.”

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Posted 2 months ago

Hi Craig! Thank you for your 5-star review. We're happy to hear your PC maintenance and Wi-Fi upgrade went well, with thanks to our awesome technician Sashika! Explaining our process so you feel more confident with your tech going forward is important to us, so we're pleased Sashika made sure of this. Thanks again for your kind words.

Posted 2 months ago

“Loftus arrived was very professional in his approch and about the products available to us to suit what we were trying to achieve. We have had several people out to a good set up for internet etc but have failed, this time with Loftus BINGO all works perfectly and at a very reasonable cost. Many thanks Team and Loftus. Regards Terry Johns”

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Posted 2 months ago

Hi Terry! Thanks so much for your fantastic feedback and 5-star review! We’re so pleased to hear that Loftus was able to get everything sorted for you — especially after a few past frustrations. We’ll make sure to pass on your kind words to him. If there’s anything else you need, you know where to find us! Thanks again.

Posted 2 months ago

“New computer set up and existing files from old computer transferred achieved expeditiously and without any issues. Excellent work from the technician”

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Posted 2 months ago

Hello! Thanks so much for your 5-star review! We're glad to hear your new computer setup and file transfer went smoothly, with plenty of thanks to the technician who assisted you. If you need a hand with anything else, we're always here to help! Thanks again.

Posted 2 months ago

“Great service by Angus”

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Posted 2 months ago

Hello! Thank you for your 5-star review! We're happy to hear you found our service great, with many thanks to our awesome technician Angus. We're just a call away should you need anymore tech help! Thanks again.

Posted 2 months ago

“Fantastic service!!.Friendly, helpful, non-judgmental, good advice, good explanations of what is needed, what is done etc. AAA+ recommendation. Thanks heaps.”

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Posted 2 months ago

Hi Charles, thank you for such a kind 5-star review! Providing good advice and clear explanations is what we aim for, and your AAA+ recommendation truly means the world to us. Thanks heaps for choosing Geeks on Wheels, and we look forward to assisting you again in the future!

Posted 2 months ago

“I have used Geeks for a few years now and wouldn't go past them. Jared who comes is more like a friend and very thorough.”

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Posted 2 months ago

Hi Elizabeth, thank you for the amazing 5-star review! We're thrilled to hear that you've been enjoying our services for a few years and that Jared feels like a friend to you. Building those connections while providing thorough support is what we strive for. We appreciate your loyalty and look forward to helping you again soon!

Posted 2 months ago

“Great effort,Anthony was able to explain what was happening and what the best solution was. Problem was identified and resolved in a quick efficient manner.Thanks.”

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Posted 2 months ago

Hi Mike, thank you so much for your fantastic 5-star review! We’re thrilled to hear that Anthony was able to explain everything clearly and resolve your issue efficiently. Your satisfaction is our top priority, and we appreciate your kind words. If you need any more assistance in the future, don't hesitate to reach out!

Posted 2 months ago

“Excellent communication and service throughout purchase and installation. Weonsuk was great - friendly, knowledgeable,and very helpful. Thankyou.”

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Posted 2 months ago

Hi Adrian & Ronna, thank you for taking the time to leave such a thoughtful 5-star review of Weonsuk's recent visit. He's a real asset to the team, and we will be sure to pass on your feedback. Thank you once again, and enjoy your new tech goodies!

Posted 2 months ago

“Jared does excellent work. He answers all questions clearly and with patience.”

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Posted 2 months ago

Hi there, thank you for the 5-star review. It's lovely to hear that you found Jared patient and informative. We always aim to explain everything as we go so our customers are kept in the loop. We hope to help again in the future should you need it!

Posted 2 months ago

“Excelent service from both the team both off site and on site”

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Posted 2 months ago

Hi Mori, thank you for the 5-star rating and great feedback. We're glad to hear it was a pleasant experience throughout.

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 6,903 reviews