Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,192 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,192 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hi there, Extremely professional, from the Receptionist/PA/sales person on the other end of the phone arranging the appointment, to Lafi our technician!!! The service has been excellent!!! Easy people to deal with and everything from a business point of view has been FAB. Certainly will use your service again and would recommend you guys with out a doubt to other people. So totally and utterly professional and decent people. Hard to find these days. Thanks again, cheers Sharyn Savill FIVE START RATING!!!”

Helpful Report

Posted 2 months ago

Hi Sharyn! Thank you for your kind and enthusiastic 5-star review! We're so glad you find our service top-quality in professionalism, from dealing with the bookings team to Lafi's visit. We're more than happy to be your first port of call when you encounter future tech problems and we greatly appreciate your recommendation. Thanks again for taking the time to share your feedback, it means a lot!

Posted 1 month ago

“A delight to deal with Rob. Everything explained clearly. etc.”

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Posted 2 months ago

Hi Keith! Thank you for your 5-star review and kind words. It's great to hear our technician Rob was easy to work and was accommodating to your tech needs. We appreciate you taking to the time to share your feedback. Thanks again!

Posted 1 month ago

“Top notch knowledge and service.”

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Posted 2 months ago

Hi Damien! Thank you for your 5-star review! It's great to hear you find our service knowledgeable and top-notch in quality! We appreciate you taking the time to share your feedback, thanks again!

Posted 2 months ago

“Thanks Aaron, found my issue quickly and was in and out under an hour”

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Posted 2 months ago

Hello! Thank you for your 5-star review and kind words. We’re so pleased to hear our technician Aaron was able to quickly pinpoint your tech issue and get it sorted in under an hour. We really appreciate you taking the time to share your feedback. Thanks again!

Posted 2 months ago

“long time geeks customer. always helpful”

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Posted 2 months ago

Hello! Thanks so much for your 5-star review and kind words. We’re pleased to hear you’ve found our service consistently helpful. We really appreciate your loyalty over the years and are chuffed to be your go-to for any and all tech needs. Thanks again!

Posted 2 months ago

“Friendly, prompt service. Very skilled technician”

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Posted 2 months ago

Hi Christine, thank you for your 5-star review. It's so great to hear that you find our service friendly and prompt, with special thanks to the skilled technician who helped you out! Thanks again for sharing your feedback, we appreciate it greatly!

Posted 2 months ago

“Fantastic service - Vaughan delivered on all aspects of a talented technician. Great communication skills, expert knowledge, promptness, and extremely good customer service. All in all 10 out of 10.”

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Posted 2 months ago

Hi Naomi, thank you for your 5-star review. We’re so pleased to hear you’ve found our service fantastic, with special thanks to our awesome technician Vaughan! Great communication, expert knowledge, timeliness, and all-round excellent customer service are the standards we set for all our Geeks, so it’s great to see Vaughan delivering on that. We really appreciate your 10 out of 10 rating and the time you’ve taken to share your feedback. Thanks again!

Posted 2 months ago

“excellent service”

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Posted 2 months ago

Hi Rob! Thanks for your 5-star review! We're happy to hear you've found our service excellent. We're just a call away should you need more tech help in the future. Thanks again!

Posted 2 months ago

“Really happy with service, Angus was really helpful and thought of other ways to make things easier and save time. Would definitely use again.”

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Posted 2 months ago

Hi Emma, it's great to hear Angus was able to save you time by making things easier. We love to hear such great feedback and appreciate the 5-star review.

Posted 2 months ago

“Very happy with the service 😀 Explained everything that was being done on my laptop and how to keep it operating smoothly, unlike Noel Lemming where it was purchased 6 months ago.”

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Posted 2 months ago

Hi Diane, thanks for the great review. Glad we were able to offer some clear explanations and keep your device running smoothly. Happy computing!

Posted 2 months ago

“Really great service! I always get really nervous about doing anything with my computer because I feel so incompetant when it comes to technology, However my geek on wheels made it simple, he spoke plain language so I understood, and it felt so great to finally get my computer working for me rather than it being a source of pain 😂 Thaanks Chance”

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Posted 2 months ago

Hi Angela! Thank you for sharing this 5-star review! We know technology can feel overwhelming at times, so we’re glad our technician Chance was able to make things simple and get your computer working the way it should. We really appreciate you taking the time to share your feedback. Thanks again!

Posted 2 months ago

“Sam our Geek was efficient and very helpful. He explained tech things to me,a Luddite, which was really useful. I would thoroughly recommend the service.”

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Posted 2 months ago

Hello! Thank you for your 5-star review! We're pleased to hear our technician Sam was efficient, helpful, and overall accommodating to your tech needs. It's also great he explained things so you felt more confident with your technology moving forward. Thanks again for your feedback and we really appreciate your recommendation!

Posted 2 months ago

“A big thanks to Sam again, we have appreciated his help. Knowing we can call on your great team is a great comfort to us. Thank you again. Pauline & Malcolm Lay”

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Posted 2 months ago

Hi Pauline and Malcolm! Thank you for your 5-star review. It's awesome to hear our technician Sam provided you with the tech help you needed. Your kind words mean a lot, and knowing our team can give you that peace of mind makes us proud of the service we provide. Thanks so much for sharing your feedback, we appreciate it greatly!

Posted 2 months ago

“Anthony did a superb job.”

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Posted 2 months ago

Hi Chris! Thank you for your 5-star review. It's great to hear our technician Anthony did a superb job assisting you with your tech needs. We appreciate you taking the time to share your feedback, thanks again!

Posted 2 months ago

“Matta was concise in explaining and used simple yet practical comparisons to help understand the way a mac works. Will book him again”

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Posted 2 months ago

Hi Cynthia! Thank you for your 5-star review. It's important to us that we not only fix your tech problems, but that we also extend some of our tech expertise, in an easy to understand manner, so you feel more confident with your devices moving forward! So, it's great to hear our technician Matt is ensuring this. We look forward to assisting you with your tech needs in the future. Thanks again Cynthia!

Posted 2 months ago

“Jacob D was excellent today with setting up a new laptop with my partner, who has very limited computer skills, as well as installing a new PC screen and printer for me. He explained it all very clearly and effectively.”

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Posted 2 months ago

Hello! Thank you for your 5-star review! It's so great to hear our technician Jacob not only accommodated your tech needs, but also went ahead and extended some advice so both you and your partner felt more confident with your tech moving forward. We appreciate you taking the time to share your feedback, thanks again!

Posted 2 months ago

“Efficient, helpful service provided by Vaughan. Shall recommend to other village residents.”

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Posted 2 months ago

Hi Pam! Thank you for your 5-star review! It's great to hear you've found our service to be efficient, helpful and worth recommending to your fellow village residents. That is, with many thanks to our awesome technician Vaughan. We appreciate you taking the time to share your feedback. Thanks again!

Posted 2 months ago

“Thank you Steven excellent help”

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Posted 2 months ago

Hi Judith and Alexander! Thank you for your 5-star review. It's great to hear you felt the tech help you received was on par with excellent! That is, with many thanks to our awesome technician Stephen! We appreciate you taking the time to share your feedback with us, thanks again!

Posted 2 months ago

“Had a number of minor issues with printing some downloading and general computer care. Geeks were very good with prompt service fixed the issues and answered all our queries.”

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Posted 2 months ago

Hi Kate and Mark! Thank you for your 5-star review. It's great to hear you've found our service prompt and accommodating to your printing, downloading and general computer care issues! We're pleased all your queries were answered and we hope because of this, you feel more confident with your technology moving forward. Thanks again for the great feedback, we appreciate it!

Posted 2 months ago

“very pleasan t and helpful and most efficient”

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Posted 2 months ago

Hi Terry! Thank you for your 5-star review. It's great to hear you find our service pleasant, helpful and efficient. We appreciate you taking the time to share your feedback, so thanks again!

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 7,192 reviews