I would have expected the consultant to carry a hard drive to use to transfer data between the lap tops. I was not told I had to have one on hand and so mine was at the office and I had to buy another one!! It left me wondering if commission is paid on sales made to customers. When he said I’ll get one from the car I assumed he meant one he used on jobs, but he came back having opened a new packet. Also the job was not completed. He said I would have to transfer the music as it would take too long but also said he would transfer all docs and photos but I had to transfer my photos myself as they were left on the hard drive. Previous geek consultants have been great. Sadly not this time.