When I called to book the appointment I advised we would need testing equipment. The chap who arrived didn’t have any, used my laptop to test connections, then advised it was likely the wiring was no good and I should forget the household connection and go for a plug in mesh blanket device - that I would need 3. $299 for first one, $199 for second, and $99 for third. I ended up spending 4 hours checking each port in the house myself and getting it worked out. It now runs smoothly. I am annoyed that this joker thought he could just walk in and sell me a system I don’t need, didn’t come prepared and didn’t actually solve anything. I won’t be using this service again.