did learn a frew bits but did not get the usual as done in past general check up of computers to find and remedy found issues, only focused on my noted items which are normally done as part of that general checking. unfortunately I could not hear properly or understand all of what this young person said, as did not speak clearly or in simple language for me to fully understand without repeated comments. I found the previous person better, but realise he has left. also dissapointed the system etc did not know the difference between wilson st in waihi and wilson rd in waihi beach, they are different towns and needed to be looked at and read properly by whoever set up the appointment etc.