Extremely poor company and thieves, they use many names to operate and sell tickets on sky scanner. When comes to refund for cancelled flight which is not customer's fault, it is a nightmare to deal with them. I wish I would never bought a ticket from them. I will never buy any ticket from GetAFlight, PH Travels. Also the people who answer phone never tell you their correct names, they give false names like Alice, Andy, Nick etc. Alice hung up on me while talking to her and she does not want to even answer my queries as don't bother. They treat customers like its all customers fault, how in the world its customer's fault when flight has been cancelled by airline. They will never communicate and let you know of any flight changes or cancellation. And I ended up stranded on Dubai Airport and found out the connecting flight has been cancelled, but GetAFlight never told me of that. And not no refund of cancelled flight even after passing many months. Nightmare and thieves stolen my money which airline refunded them already.