Do not use this company!! after booking flights to Thailand, our flights were cancelled due to the pandemic. Despite trying to get a refund back for the last 18 they have refused, instead blaming the airline not paying them. the airline however are issuing refunds to those who booked direct and have told me that my travel agent can reimburse me. despite saying this they refuse to engage. I'm now taking legal advice and making a formal complaint to ABTA.
3 years ago
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