I doubt any positive reviews for this company is genuine-No refund yet- Terrible company and must be AVOIDED!!!!! I have never had this kind of experience in my life living in a developed country. I booked flight with this guys on the 11th of March to travel on the 30th of March. I called them on the 25th of march to be sure all is in order but was told my flight has been cancelled!!!!!!!!!!!! I received no communication to inform me about this nor did I get an alternative flight. Imagine hearing this bad new 5 days before your travel?!?!?!? What if i had just left for the airport trusting this guys did their job, i would have been stranded and wasted time, energy and money!!! The guy I spoke with named Paul sent out an email to some other persons asking them to help out, he told me they can only be reached via email. I followed up on his email expressing my dissatisfaction and asked for a suitable option by the 26th march or a refund be made immediately to enable me purchase elsewhere. No response from the whole team till the 27th when a lady named Janet sent me a message, devoid of customer service professionalism, stating that "the airline cancelled your flight and not providing any refund and only option is to get travel voucher for the new flight in which you have to pay fare and tax difference". I believe this is just fraud, why should I pay more money to secure another flight when the cancellation was not from me? I insisted i get a refund since it was certain this guys cannot meet my travel needs as I needed to travel by 30th. I proceeded to buy another ticket directly from another airline for the same price, which was successful and left as I initially planned. I still haven't received my refund from this people or heard from them and I am very sure that the positive feed back here are not real. They are scammers. They are jokers. They are time wasters. Please avoid them. I have reported them and will keep working to get my hard earned money back. Lessons: Run from this people!!!!!!!!!!!!!!!!! They are not professionals!!!!!!!!!!!!!!!!!!!Once they get your money, you mean nothing to them!!!!!!!!!!!!!!!!!!!!!Buy directly from airlines!!!!!!!!!!!!!!!!!!!!!!!!!Check negative reviews before patronizing any company!!!!!!!!!!!!!!!!!!!!!!!!!