I am so angry with this company. I placed an order mid November for a Christmas present. I got an email end of November saying it had been dispatched and should be with me in 2-3 days. It never appeared. I emailed them and was told wait 10 working days. I waited and emailed them again, there was a problem at the manufacturers and it hadn't been sent and it would be sent start of this week (w/c 14/12/20). I didn't get a dispatched email so emailed them again. Get told it would be sent the end of the week. So I sent a ranting email as getting a bit close to Christmas and frankly the story keeps changing so what is the truth! Get an email back saying item is out of stock and it will be back in two weeks, but understand I'm frustrated so here's 10% of next order! NEXT ORDER! Seriously!!!! I haven't been told the truth yet and clearly I'm never going to see this item, certainly not before Christmas and now I'm probably going to have to chase them for the refund. Yes I ranted more at them but their emails are so infuriating. So if anyone is daft enough to use this company - here's the 10% code, but don't be surprised if your item never arrives! CSTEN2018 Absolutely the worse service I've ever had. If the item was out of stock why was I allowed to order it - and why not just say that in the beginning so I had time to go elsewhere and actually get the christmas present I needed to get?! Now I'm paying twice for this present (as presuming the refund will take forever as clearly this company doesn't believe in customer service) in a year where money is tight. Nice one Getting Personal, and stop sending me your junk emails as hell will freeze over before I use you again after this!