Fraud! Against to every European law, they don't refund in case of cancellation. I booked for a group of students. One of them in a wheelchair that cannot be folded. Afterwards I was informed by her mother that this travel option is very dangerous for her and I had to book an ambulance like car, which has been a solution far more expensive for our group. I explained the situation at the company. They said that they will just credit my personal. The cancellation has been for a very important reason and, as a school, we need the money now for the trip. A future new trip is not in our plans as the school year is near to end. Show less