It's a scam and a rip off! We booked a driver a month ahead for miami airport pickup to naples florida, it's a two hour drive. GERARDO 75DFGV Jeep Wagoneer accepted the job and was paid. When we arrived he was not in the airport and I could not contact him. We booked another car, paid again and got to our destination. The next day I got a text from GERARDO 75DFGV Jeep Wagoneer saying he only had to wait for "a while" and that he did not have to tell me he was leaving the airport and stranding us. He also text me saying that GET TRANSFER were perfectly happy with this arrangement. We did NOT establish a waiting time. I tried to contact him as soon as we arrived both by text and direct call, no answer. The driver was booked for a TWO HOUR drive but claimed he had to leave because he had another scheduled trip. I think GERARDO 75DFGV Jeep Wagoneer took my money, arrived at the airport picked up another client at the arrivals gate and therefore got a second fare. We entered into a contract with GET TRANSFER and GERARDO 75DFGV Jeep Wagoneer my money was taken and the contract was not completed. I have emailed GET TRANSFER 6 times and been told they need my reservation number (sent twice) . There is just enough contact to keep you thinking something will be resolved, but so far I have not had my money returned! Do not book with this company SCAM.