We ordered a taxi from Copenhagen airport to a hotel in the center of the town. while stil at the airport I got a message telling me that the driver will be in a parking lot and his license is xxx. I specifically asked the company to wait for us with a sign stating our name. How can I find in a parking lot????? Am I supossed to go and check each car??? I called the druver and asked him to come and meet us at the outgoing gate and described him how we look. to make a long story short, we had to wait more than an hour and had several conversations (screeming) until he "found" us. We were told that he didn't receive our name from the company therefore he gave us his details to look for him in a parking lot !!!!! I would give zero stars to this company