Disgustingly poor service
In August I had a transfer booked from a hotel In Czech republic to Prague airport. Me and my disabled partner waited early for our driver only to find that he had picked up someone else OVER HALF AN HOUR BEFORE. We where told we would have to pay for a taxi across the country (£175) had our transfer picked us up we would have been at the airport hours before the flight but as there where no taxis in the area due to there being high usage because of public transport strikes we where left stranded. Once we arrived at the airport (after our booked flight) I had to book another flight costing a further £315.
To ad insult to injury, my DISABLED partner and I where stuck in the airport for 12 hours.
GetTransfer where unsympathetic in the matter, only refunding the transfer cost (Which in its self was like getting blood from a stone) despite originally being told by the driver over Whatsapp that we would be compensated for transport.
5 years ago
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