I booked three transfers with Get Transfer. All were paid in advance through credit card. First transfer: from Brussels airport to hotel; Second: From Antwerp Hotel to Amsterdam Hotel; Third: From Amsterdam Hotel to airport. The first driver showed up but did not have the size van requested. We were able to cram into a smaller one. At least the driver showed up and was concerned. Second: Driver never showed up. 8 people (70 and older) stranded. Called. Response was we cannot locate the driver and don’t have any other driver. All 8 of us drag our luggage to the train station and buy tickets. Third: Due to experience, cancelled the third transfer in plenty of time to qualify for refund. Loads of emails back and forth with GetTransfer; courteous responses but NO REFUND! Over $400 in charges. Outrageous. By paying in advance you are trapped. Can't possibly recommend.