GetTransfer.com is a SCAMMER, we ordered online a pick up service at Bangkok Airport around two hours prior the guest landing, after the guest exit the arrival hall couldn't find the driver, we called the number in the confirmation email which we received but a person picked up and said "since the booking was made less than 3 hours I can't pick up the guest, better you take a taxi" so the guest eventually took a taxi and fortunately we have the taxi receipt and time, I shocked when I saw that that SCAM company still charging my credit card, I called the hotline where their staff said I need to send an email and request a refund, I didn't understand why I have to do if they didn't provide a service, isn't scam? Anyhow, I been 3 days back and forth by emails with this SCAM company where today they said their driver have a proof he was at the pick up location so they won't refund us, yesterday they said we requested to change the pick up location and that's why won't refund us according to the terms and conditions!!! We have disputed the payment with the bank with all our supporting documents and the phone call with that SCAM driver too, please avoid using this company, you gonna lose your money as they are SCAMMER not even a company