A transfer could become a nightmare I have booked many services with them, but after the last service, I will never use this service again. If you ever book a transfer, make sure to book a service where the provider really understand their business and take care of the customers. If there is an issue, GetTransfer do not know what happened and they just trust the taxi driver. This will damage you and you will never get your money back. I booked the service 2 weeks in advance for a relative asking for a driver who could bring a tag name as my relative hadn't access to mobile network in that country. The service was accepted. But the taxi driver didn't appear. My relative -who didn't speak the language- after 1.5h waiting was desperated and took another taxi.That taxi cost her 130€ as the taxi driver tricked her. Now, GetTransfer states that the service was done -with no real proof of the taxi driver- and they do not refund the cost that I paid in advance. The total cost of the taxi was 160€ plus a lost of face with my relative.