Avoid this outfit at all costs- I had to drive the mini-bus myself. They were an hour and a half late to pick us up from Innsbruck, Austria train station and take us to Civetta,Italy on the 15th Feb. That was the least of our problems. After around 45 minutes of very slow going the driver stopped and disappeared behind a bus shelter. When he came back he was holding a lump of ice to his head. He only spoke Russian and used Google translate to explain that he had altitude sickness as he had been driving up and down mountains since 5 am ( it was now midnight). As we were half way up the mountain I had no choice but to take the the wheel and drive to the hotel myself, almost certainly without insurance. I had to keep stopping the minibus so that the driver could vomit with the bus rolling back as it didn't have a handbrake. After a few goes and with my family screaming in my ears I worked out it had an additional foot brake. We eventually arrived in one piece at 3a.m. This experience cost me 280 euros . Get Transfer refused my requests for compensation.I felt really sorry for the driver who was obviously being exploited by this awful company , If Get Transfer are allowed to continue operating there will be an accident