Cancelled my transfer due to a bereavement, was told refund would take up to 30 business days. I questioned this and was told up to 7 business days. After 7 days, still no refund. i was then told up to 15 business days. After 15 days, still no refund. i was the promised my refund that night and guess what? yip no refund. This company holds on to your money no matter whether you cancel, they cancel or even if no driver turns up and you are left stranded, with no intention of refunding you unless you go down legal rout which takes unnecessary time. My next step is to report Get Transfer (may-be) to the cyber crimes.