Never use get transfer - ever! I booked cab to take a cancer patient from Whitstable to London for a hospital appointment. The car never turned up yet get transfer wouldn't refund so we sent screen shots to prove the car didn't show and they sent an email stating I would be getting a refund. No money has been returned after a month. When I wrote to ask where the money was they say they now won't return it due to the Coronovirus situation and it being a force majeure but the booking was made before the UK Coronovirus lockdown and the taxi didn't turn NOT because of the crisis [because the crisis hadn't imploded yet in the UK] but because they were dishonest and unreliable. Get transfer has stolen our money and caused us real stress. I am consulting with a lawyer to take legal action because the principle of operating in such a lawless way should not be permissible. The company didn't deliver their service because they are a shoddy company that should not be operating and abusing people's trust and stealing their money. Shocking.