I'm so disappointed and let down by Get Transfer customer services.I requested the return of my money almost a month before transfer dates FIRST DATE 10TH APRIL. I was told I would get refund back with 7 - 10 days. I was happy and waited but no return received. They have now changed the returns rights and I’m now told that they will be holding it on my account and not giving a refund. I want my money back and I'm not happy with my money being held on account . When I booked my rights stated that I could cancel within 48 hours now the company won't honour this . I'm so upset about having to cancel my trip to Portugal as it was for our 25th anniversary. Not being able to get a refund for my 3 taxi transfers has added to my upset. Very regrettably I have to Advise clients to be wary about using this company