SCUM!!!! Booked a transfer on January for March...Had to cancel it in February due to a lack of answer from the driver so I didn’t know if he would pop up or not.. was told 15 to 20 days for refund what sounded scandalous to me,I waited...Then they said the refund was being processed,kept waiting....Then offered me to keep my deposit for another transfer what sounded to me like I was being fooled,I said NO I want my money,they said yes your money will be in your bank account in a near future...Bloody April and not only still nothing,they just put a new policy 02 April where they can’t refund anymore what obviously shouldn’t apply to my refund since was supposedly on the way since February....Irina Lebedeba is the “manager” (she says) who’s been lying to me all this time and now just saying there’s nothing I can do... They are thieves!They shouldn’t take any money until 24/48h prior. No months in advance and then not giving it back. Trying to report this company and this girl as much as possible. Unbelievable they steal from people like this.