NEVER BOOK WITH GET TRANSFER!! I booked 2 transfers with gettransfer.com back in 2019 for my vacation to Italy in June of this year (2020). Unfortunately due to COVID-19 we will not be able to travel therefore I requested my refund. When I booked the site stated you can cancel within 24 hours with full refund. Now that I am trying to cancel they have updated their User Agreement and will not issues refunds but only give you a credit or "Try" to give you a refund once the pandemic is over. This is a new User Agreement since the start of COVID-19 (terrible!!) that has this new language but their User Agreement also states according to sec.1.3 that by continuing to use this Service, the User confirms his acceptance of the revised Agreement. I am no longer continuing to use this Service, therefore I am not accepting the revised Agreement. Still they will not provide me a refund now or guarantee me one later. I HIGHLY recommend you NEVER use this company. They like many other terrible companies are not doing the right thing during this time. Don't trust them!