GetTransfer are an intermediary booming platform.
Booked a transfer and paid. 6 hours later the actual driver called to tell me he had problems being paid by GetTransfer and so would not be providing the service through them.
Contacted GetTransfer who asked for more money to provide a lesser service by an alternative driver.
I declined and requested a refund.
GetTransfer refused, stated they would only offer a credit note and cited the current COVID pandemic as the reason for this contravention of consumer rights. My advice - don’t use them.
5 years ago
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