Stay clear of this company, that is my best advise. They do not pay companies that do assignments for them, and claim that they have changed their policy. During the Covid-19 situation they suddenly decided to increase their commision to thirty percent (!), and then providers reacting to this experience that they are not getting paid for transfers that they have carried out for GetTransfer. Other suppliers You find online, like Booking.com for instance are working together with their suppliers to survive the situation, decreasing their commision, and providers are decreasing rates, all this to be able to provide first class services to the customers when this situation is ending. GetTransfer are using Covid-19 to put their suppliers in a squeeze, either accept a thirty percent commision, or not get paid for transfers carried out months ago. I cannot see GetTransfer existing after this, they do not pay refunds to customers who have paid for transport, they do not pay their suppliers for transfers made months ago unless they agree to an insanely high commision rate. As stated, do not use this company, there are many other suppliers to choose from :-)