Booked a tour with getyourguide while my family and I were in Greece in August 2023. The pick up time was scheduled for shortly after 8am but the tour company changed it to 6:40am late the night before. We could not make that time and requested cancellation and refund. They agreed to cancel and refund but have not responded to follow up messages regarding the refund. They gave me excuses about their finance department looking into it, but that was weeks ago. Beware that they may scam you out of money if you try to cancel!
1 year ago
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