I purchased a tour of the colosseum months in advance for nearly $400. Within 2 minutes of purchase, I realized that with the international time change, I had selected the wrong date. I immediately called getyourguide Requesting a date change, not a refund just simply changing it to the next day. I also sent an email to the merchant, they both refused to be flexible at all. I can understand if I had waited days or even hours to notice my mistake, but 2 minutes? My large family travels very frequently and will NEVER use getyourguide again.
11 months ago
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