Terrible Experience for a Family-Owned Business We are a family-owned business, and our experience with Get Your Guide has been extremely disappointing. Despite their promises of an easy setup, we encountered numerous issues that have significantly impacted our operations. Incorrect Information Posted: Get Your Guide posted incorrect information about our services on their platform. This has caused confusion among our clients and damaged our reputation. Booking System Issues: They set up our booking system incorrectly, failing to notify us of incoming clients. This led to numerous scheduling conflicts and unhappy customers, and they did not inform us about these problems. Poor Communication: Their team has repeatedly ghosted us when we tried to reach out for support. We have been left in the dark with no assistance to resolve the issues. No Payments Received: We have not received any payments for the clients they sent our way. This lack of transparency and accountability has been frustrating and financially damaging. Higher Commissions Than Agreed: To make matters worse, they took a larger commission than originally agreed upon. This unexpected increase has further strained our financial resources. Overall, we strongly advise other businesses to avoid using Get Your Guide. Their poor service and lack of support have been a major setback for us.