We booked an excursion in Iceland. Our meeting time was at 9:00 at the end of the pier. Our ship arrived at 8:00 and started letting passengers off at 8:41. We were at the meeting point by 8:50. We called at 9:20 saying no one picked us up! They said they were there at 8:30 and since no one was there they left! They left BEFORE our meeting time!!!!! They won’t give us our money back!!!! We will not be using GetYourGuide in the future!
10 months ago
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