We booked an excursion in Iceland. Our meeting time was at 9:00 at the end of the pier. Our ship arrived at 8:00 and started letting passengers off at 8:41. We were at the meeting point by 8:50. We called at 9:20 saying no one picked us up! They said they were there at 8:30 and since no one was there they left! They left BEFORE our meeting time!!!!! They won’t give us our money back!!!! We will not be using GetYourGuide in the future!
1 year ago
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