On August 21, we were supposed to go on a cruise excursion in Istanbul Turkey and I booked it through GetYourGuide website. Due to unforeseen circumstances we had couldn’t attend the cruise. I tried to get a refund, and they will refuse to even consider it even though it is due to an illness. The customer service was lacking, and they were not being accommodating. It was my first time using their services and this will be my last time I lost out on the money and is very unsatisfied with the services.
10 months ago
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