I have had a completely horrible experience with Get Your Guide. My credit card was fradulantly used on this site. I had alerted the company within 14 hours, once I saw it had happened. They have told me I cannot have a refund because it is not in line with their cancelation policy. However I never used their site, someone booked activity with my stolen details. I have repeatedly told Get Your Guide this, however they have preferred to knowingly profit off the stolen funds. Completely immoral and unethical behavior from a company.
8 months ago
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