We booked 4 months in advance of our trip to Paris for a Skip the Line Catacombs tour and they cancelled our tour the day we were leaving for our trip with no explanation. We frantically tried to book another tour and they were all full and the only tour available was the day after we were leaving Paris. The skip the line Louve tour, they kept changing the time for the tour and called it by a different name with the TourGuy actually doing the tour. This one was cancelled and we had to frantically rebook directly with TheTourGuy. When we called them on the phone standing outside the Louve, we were put on hold for 35 minutes and then they hung up. We tried to call back and never did get a representative. Do not use this company. They will ruin your vacation!!!