Totally unprofessional! Before booking the trip to Lantau Island, Hong Kong I read all the reviews. Most were complimentary, so I booked two tickets for Saturday 19/04/25. Unfortunately, our experience mirrored the bad reviews. The trip’s headline description stated the cable car ride was included but the confirmation didn’t have it included. Misleading! The guide was rude to us and to others in the group. He wasn’t wearing a name tag and didn’t share his name. Terrible experience! The meeting point instructions were not clear so some members of the group were at one point and the others at another causing delay. From then on, it was all downhill. I will never ever book with GetYourGuide again and will advise friends not to use them. They do not provide consistent service, it all depends on the guide. Please take heed of bad reviews.