Avoid this car hire company they cannot be trusted at all. Even if you book their insurance and take the car on a fuel full and return with a full tank, they still only refunded around half my fuel cost despite it stating it would be fully refunded when returned full which it was with photos to prove. Having contacting them more than 6 times including through their portal my issue has been totally ignored. Will not be using again. It is not worth considering using them especially if you are not wanting to take their insurance, as they insist on you taking out their insurance.