I have rented many times in my life with other rental car companies and never face a scammer company as this one. I rented and prepaid a Category D car , when I arrived to collect my car, they told me that there are no cars on my category and they offered me a lower one ( category B) or if I want a higher category i need to pay 20 euros extra per day. I said that if they are going to give a lower category the price will need to be adjusted, the response was that it is not possible. They even offer me a Van with the extra charge of "diesel". They also tell me to wait for a few hours in case a car of my category is returned. I finally decided based on the lack of solutions to pick the lower category car and I agreed with the person at the desk that I will be back in 2 days to change the car and get the one that I contracted. Two days later i rang them before go again and what a surprise they still did not have the category car that I paid for. 'when I return the car after they guy at the desk did not bother much and purely cehck only that the deposit was full , I asked him twice if everything was fine , he said "yes everything is fine you can go" 3 days later I found that they make a charge into my card . I rang customer service and they told that the car has a damage in the back , which it is a LIE, the car was perfect and they did not do any check in front of you. As I said they are a SCAMMERS and they need to be avoid at all cost