Riferimento: DYS-43664046
Paese di Ritiro: Spagna
Città di Ritiro: Ibiza Aeroporto
Città di Resa: Ibiza Aeroporto
Data di Ritiro: 22/04/2022 22:00
Data di Resa: 25/04/2022 20:00
Gruppo: Opel Corsa 3 porte A/C Auto o simile
N. del Volo: FR4190 BG/IBIZA
I had this reservation for a car but our plane from Bergamo was about two hour late and at the airport the goldcar office was close and we had no alternatives to take a taxi to the hotel and come back the day after to try to take the car booked... but at the Goldcar office they said the reservation was cancelled because it was made by your site. Can you do something ?
I know that if I book with DoYouSpain and not directly from your site i can't have the same treatment but I also know that cars that appear on your site magically disappear and can be booked only on doyouspain...I also know that you and doyouspain are not in a competition regime but earn a lot of money from booking problems because of the situation...the question is..if my reservation is cancelled because it came from doyouspain (LITERALLY THE WORDS THAT I HEARD FROM THE OFFICE)..the car I booked and never had for the days can be booked again directly from Goldcar..so doyouspain take money for nothing and goldcar take money from a car already booked because can cancel every reservations from doyouspain...i wonder if this is all perfecly legitimate...i know the answer (it's not illegal, it's just a liiiittle under the abuse of consumers rights).
MY SUGGESTION FOR EVERYBODY IS: IF YOU WANNA BOOK A CAR IN IBIZA DON'T BOOK FROM DOYOUSPAIN BUT NEITHER FROM GOLDCAR..JUST GO THERE AND BOOK OUTSIDE THE AIRPORT OR CALL IN ADVANCE THE LOCAL RENTACAR BECAUSE FLIGHTS ARE ALWAYS LATE. IF IT'S SUMMER SEASON IT'S THE SAME BECAUSE PRICES WILL BE SO HIGH THAT OUTSIDE THE AIRPORT YOU'LL FIND THE SAME. GOOD LUCK
p.s. if the plane was in time or i had the possibility to collect my car the day after i wold never write a review like this...but you answer for your policy, not me.