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Anonymous
Hi I would like to share the experience with the company Goldcar, because their staff are very unfriendly and their rules are non-life. I booked the car on the internet about two months before the trip started and paid a 20% deposit with my credit card. When I arrived at the airport on Madeira island on 2nd August 2022 I had to pay the remaining amount. Unfortunately, I had only a virtual card and not a physical card. Their rules say they don't accept virtual cards. I understand this. Unfortunately I have only a virtual card because I forgot the physical card at home and with this card I have also paid the deposit. But I also had the physical diners card but payment was possible only with the card with which the deposit was paid. When my husband wanted to pay with his credit card, it was also impossible because their rules said that you must have a credit card in your own name. The only solution was to change the contract and change the name of the first driver. But in this case the price was higher for about 200 eur (we are talking about 4-day rent here!)!!! We decided that we wouldn't rent a car and rather lose the deposit. So for these reasons I definitely don't recommend Goldcar as a rent-a-car provider. Just for comparison: a week before we rented a car in Lisbon airport for one week. But in the company Master Kings. They also did not accept virtual cards and the payment had to be made by card of the main driver: as you can see, rules were similar to those of Goldcar. But in the company Master Kings they didn't complicate. And my husband was able to pay normally with his card. Without additional costs.
2 years ago
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Goldcar has a 1.1 average rating from 361 reviews