I rent a car from goldcar ( through rentalcars) in Lisbon airport . When we came to take the car the service representative ask for my credit card . I didn't have it with me ,but I had my debit card, my wife had 2 credit cards but it didn't help. The only solution the service representative gave as was that my wife will be added as an extra driver ( 83 euro) and we pay an extra 245 euro for the insurance. even thoוght we had the full cover from rentalcars. the car we got was in bad condition- The tires were old and every time we stopped to fill up with gas we had to fill the tires with air because there was an air leak, the vehicle was delivered without an instruction book without a yellow vest - very unsafe. I was shocked. I had my debit card, they would not care. So. We call your service representative and she told us to add my wife as an extra driver , send you the contract ,and that you will give us a refund 245 euro (the extra payment for insurance that we already had )