the E_ mail there is no word about the Insurence money , they make me paid 150 € for Insurence and after one day the charging caple stuck in the car I was with two kids in the street from 11 pm until 2 am then I take a taxi to hotel and leave the car in the street next day I had to take another Taxi from the hotel to where the car is. The customers service are the worst ever after 10 times trying to reach someone speak English they send me someone told me he can't help me😡😡it not his specialty I had to take taxi and go back to the airport where I did the contract they were rude and lier and told me to calm down How can I calm downan I had to leave two kids alone in Hotel one son is 5 years old 😤😤😤 because of their car , then they send me to the Coldcar parking , the workers there, were nice they told to go back and wait next to the car and they wil send someone to help me and they call me back to make sure everything was ok. And the problem of the car was silly and the office in the airport didn't tell me about the problem of the electro car and they lied and said they told me , the woman who did the contract told me it is better than the benzin car then she lied and told me I've told you that the electro car had always problem.😤😤😤 I stayed in the street from 08:00 am until 15:00 pm just wating in the street. I lost one day of my vacation cuz of them