Terrible customer service and blatant overcharging. Wish I had read the other reviews before renting from Goldcar. I made a reservation for a compact car through Expedia and made a deposit. When we arrived in the airport, they did not have a compact car and gave us an SUV instead, which was a nightmare to drive in Majorca. They charged me 40% more than the reservation was supposed to be for and refused to issue a refund when I contacted customer service claiming I had asked for an upgrade. What a scam!
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