The car I booked wasn't available and was offered the poorest car but offered an upgrade - hit for hidden charges after online booking of airport tax, fuel tax,was told that you need to take full insurance as when it's checked off when handed back they are brutal extortionate costs went from €57 to €307 Lana was sly and dishonest had a big car available but when I got to parking area lots of smaller cars available and when I emailed her and it took two days to come back to me. Worst car hire ever, but when you look online lots of complaints You have been warned