My worst experience with car rental company so far. When arriving at the desk at the airport, I was asked whether I wanted an insurance and I declined this offer. I was also told that I need to submit my card as their personnel did not see the payment I made via booking.com. Then I was given a contract to sign (in portugese language only) which I signed. Later I noticed that another 373,29 EUR amount was deducted from my account. There were additional services on the contract "Cobertura Super Relax and Cobertura Mega Relax" which I had no clue what that means. I was not given an English contract to sign at all. Further to that this company is not regurarly checking the technical condition of their cars. I had to change the rented car two times in few days because the brakes were worn badly. I don´t want to imagine what could have happenned driving their car on Madeira´s steep hils without brakes. We had to invest our time and money to drive through the island to return dangerous cars two times; they don´t compensate this at all neither.