I was quite unpleasantly surprised when Goldcar forced us to purchase a very expensive insurance, despite already having one. Goldcar mentioned that our insurance was invalid, and we basically had to choose between purchasing an all risk insurance for 282 euro's, or they would make a credit card reservation for 900 euro's, which we would all lose if the car even had a little scratch. We kind of felt like we had no choice, but after talking to Rentalcars (where we rented the Goldcar vehicle) they told us Goldcar did not have the right to do this and our insurance was valid after all. Even if people do need the insurance, Goldcar should put that on their website CLEARLY so customers know what to expect. I certainly did not expect that my rental car would be almost twice the price of what I initially purchased. So no, I am not happy with this service, despite the car being really nice and clean. Do better Goldcar! Be clear about your prices and don't force people into unnecessary and expensive insurances.