Rented a car at Alicante airport. We checked the car at the beginning with a fine tooth comb. It had lots of damage and scratches. Checked against the diagram they provide and they had left out a large scratch that hadn’t been marked up, so I made them update the diagram. We returned it a week later. They refused to check the car over immediately and made us give the keys. We have a flight to get so we don’t have time to wait around. I checked the car again, and there was NO new damage. 3 hours later they email me and have taken £140 from our card. They have alleged that we are responsible for damage to the bonnet. They attached a photo which shows a line of dust. NOT a scratch at all! 1 - refused to check the car in front of me when I returned it 2 - How is it ok to charge someone £140, without any repair quote, invoice or real evidence of damage? We didn’t take out Goldcar’s insurance as we have our own insurance. They take advantage of this. I have done research online and this is a common scam by Goldcar. Hidden fees and lies of damage. They charge whatever they want to make money. It’s a scam. There’s Facebook groups about this and other forums online with other victims of the scam sharing stories with evidence. Search yourself. Do not be tempted by the low prices - they are a bunch of cowboys. Goldcar you have crossed the wrong person this time. Scamming me out of £140 will not be worth the it - as I will make it my absolute mission to spread the word of my experience and others and discourage every single person I know from using them. I hire cars regularly through Alicante, and this has never happened before with any other company. So just go with someone else. Trust me