Most disappointing experience ever when I rented my car at Tenerife south airport. I went through Expedia to rent with Goldcar. I purchased insurance through Expedia but when I was picking up my car I ended up paying 5x of what was promised and agreed upon with Expedia for insurance. I tried cancelling my reservation but was told by Jorge that I couldn’t because I went through third party company. I had no choice but to pick up the car. Not only that Jorge told me that I had to pay a young driver fee because my Canadian drivers license was less than 4 years old and that was considered in Europe a young driver. I’m 44 years of age and have been driving since I was 18. Because I could not produce a document that states that I had no choice but to pay for the additional fee. I did some research online and couldn’t find anything that states or requires such a thing. I went back to Expedia thinking they would advocate for their customers but their response was the vendor is low staffed and have yet to respond therefore they can’t help me. This has left me with such a sour note. I will need to think twice before dealing with Expedia and Goldcar ever again. And Jorge had the audacity to ask me to rate him 10/10. What a joke.