TOTAL SCAM. this company incorrectly charges you for damages/accidents that never happened and goes against its own contract where they clearly state 'there is no need to report small dents and nicks of 2cm or less'. and then when you dispute this charge, they STILL charge you 50eur as a processing fee to dispute the charge!! ABSURD. scam artists. i am STILL fighting with them for illegally charging me from August rental! AVOID this company at all costs!!