Terrible Experience with Unsafe Vehicle from Goldcar
I recently rented a car from Goldcar, and it turned out to be an incredibly distressing and unsafe experience. The car I was provided with was in a shockingly poor state. Not only was it visibly damaged and poorly maintained, but it also had a critical safety flaw – it lacked adequate front brake pads.
Driving a vehicle without proper brake pads is extremely dangerous, and it's appalling that a car in such a condition was even part of a rental fleet. This isn't just about customer dissatisfaction; it's a serious safety hazard. It shows a complete disregard for the safety of customers and other road users.
When I reported this issue to the Goldcar staff, I received an answer saying is not my responsibility. This lack of concern for a matter so grave further added to my frustration and disappointment.
I chose Goldcar expecting reliable service and a safe, well-maintained vehicle. Unfortunately, what I got was the exact opposite. This experience has not only inconvenienced me but also raised serious concerns about their vehicle safety standards and customer service quality.
I strongly advise others to think twice before renting from Goldcar. The risk of getting an unsafe vehicle is not worth it, and the poor handling of such serious issues is unacceptable.
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